Our global partners have developed proprietary tools to:
- measure and eliminate friction (EAS) towards enhancing the overall customer experience,
- design customer journey maps supercharged with behavioral insights (JUMP),
- create communications based on insights and infused with the magic of behavior science (Me),
- identify and eliminate friction within organisational processes and systems towards driving customer benefit (De-Sludge),
- and extracts the most out of Net Promoter Score towards actionable and profitable insights (TruNorth).
ENHANCING HUMAN ENGAGEMENT AND CONSUMER EXPERIENCE
Identify and eliminate friction to deliver greater experience
We partner with Terragni Consulting, and with the help of their solutions elevate consumer engagement and experience. The tools identify and eliminate friction at various points in a customer’s journey, both before acquisition and after purchase. Boosting acquisition, fostering loyalty, and enriching engagement for organizations.
